Donate Laptops, Smartphones and Tablets

(Procedure for companies/organizations/institutions is described here)

Donating your devices you no longer use is a great way to participate in our project and help people in need while also improving your ecological footprint!

Current procedure for individual donations:

  • Laptops must have a minimum Intel Core-i 8th generation (or AMD equivalent) CPU, or younger. If you are not sure, you can donate any laptop not older than 10 years. You can use this flowchart (EN, FR) to work out whether your laptop meets our criteria. Broken screens (or other small parts) are not an exclusion criteria, as we also do repairs in our re-use workshop when possible.

  • Data safety is guaranteed – we offer different options:

    • We remove the disc/SSD, insert it in a new USB case (for free), and we hand it back to you! (this service is only available on our premises)
    • We securely erase all the data
    • We destroy the disc/SSD, on the spot

       

    • Your laptop hard disc/SSD in a free USB case for you to re-use as a USB drive

  • Smartphones must be iPhone SE 2020, iPhone XR, iPhone XS or later, or Androids no older than 2019 supporting Android 13. Please perform a factory reset before donating your smartphone, otherwise we won’t be able to re-use it. Data safety is guaranteed as the eligible devices encrypt the user data. 

  • Tablets should not be older than 6 years.

For smartphones and tablets: please keep in mind that the device must work. Please also reset your device before donating, otherwise it cannot be re-used!

How can I erase data from my smartphone?

For detailed instructions, please see manufacturers’ reset guides here:

Currently we also accept donation of computer mice (wireless or with cable), LCD screens (minimum LED 23″ with HDMI) and computer speakers can also be donated.

When and Where can I donate?

You can bring laptops & smartphones to our premises (1, Dernier Sol, Bonnevoie, L-2543, just next to Gare), without prior contact, from Monday to Friday, 10:00-16:00. The team will consult you, if you have questions.
For questions, to arrange a drop-off at other times or learn about other drop off points in Luxembourg, please email us with details of the devices you would like to donate at donations@digital-inclusion.lu

Other drop-off points (please give your devices to the social-reuse desk):

How to donate via the Mobile Bag

In this solidarity action together with Solina-Aarbechtshëllef and POST, it is possible to donate smartphones all over the country – simply grab a Mobile Bag, reset your phone, put it in the Mobile Bag and  then hand it to your mailman or bring it to a POST Telecom shop!

Find all info on www.mobile-bag.lu

 

 

 

We protect your privacy

For laptops we offer different data safety options, listed above. Devices where secure erasing cannot be guaranteed are not accepted. Eligible smartphones are encrypted, we cannot access any data, regardless of whether factory reset was performed or not. Old phones without encryption cannot be donated, except via the mobile bag.