Computer repair and support for people who have received a computer from Digital Inclusion
We offer free support for both hardware and software problems for people who received a computer for us (you will need your contract and your ID). If the computer cannot be repaired, we replace it with an equivalent (or almost as good- but never a better one) model.
We only offer repairs and support by appointment. If you come to our office without an appointment we will not be able to help you.
To get an appointment, write to our repair team at firstname.lastname@example.org and include the following information:
- Your full name
- Your CNS number
- A description of the problem
- Whether you still have your contract which you signed when you received your computer from Digital Inclusion
Our repair team will give you an appointment to drop off the computer. You must bring your contract and your ID. We will repair the computer and give you another appointment to collect it once it is done.
If you want to return your Digital Inclusion computer because you don’t need it anymore, please follow the same procedure.