Contribute as a company (or public institution)

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We work together with companies (or public institution), supporting us by donating IT equipment upon renewal (or alternatively sponsoring the purchase of other used devices). 

We have a high demand for used laptops and smartphones – those are at the center of our solidarity action for people in poverty, and those devices go exclusively to them. Due to high demand, we currently need to restrict to one laptop per household – we hope to get more donations to one day offer a laptop to every adult in poverty in Luxembourg.

Other IT equipment: At times, we also collect desktop PCs, printers, projectors and more – for details check the tables below, listing our current demand. These devices also go to people in need, and to other Luxembourg non-profits working for social impact. If interested, please contact us at donations@digital-inclusion.lu

Advantages of donating decommissioned IT equipment (or sponsoring it) to Digital Inclusion:

  • Integral value transfer: 100% of the donated devices get re-distributed to people in need, for free. Unlike other circular economy models, none are resold or replaced by alternative devices. We distribute to a strictly chronological list of applicants, no class participation or any other returns are required. Eligibility for a free device is based on transparent socioeconomic and humanitarian criteria.

    This is possible thank to our non-profit organization (a.s.b.l.) being publicly funded by the Ministère de la Famille, des Solidarités, du Vivre ensemble et de l’Accueil, covering the cost of our social re-use operations.

  • Highest social and ecological impact in Luxembourg: all of our services are free and are delivered exclusively to people living in Luxembourg. Together with our public partnerships, we ensure local action within Luxembourg with a fully transparent solidarity-circular economy model.
  • Creation of social employment in Luxembourg: currently half of our employees have a refugee background. Computers are re-furbished together with volunteers, mostly people without an occupation. Repair skills are taught in different modules in our computer workshop, and if successful, certificates are issued to the participants.
  • Free collection of devices: Digital Inclusion can handle the transport of the devices. All transport costs are covered by us.
  • Data safety – we offer 3 options:
    • Option 1) You remove the data storage devices (HDD or SSD) from the laptop/PC before donating it to us
    • Option 2) You securely erase all data before donation (we can provide you with technical support on-site)
    • Option 3) We securely erase all data for you: we provide secure data erasure in compliance with international standards (and GDPR), and provide 1 digitally signed certificate for every donated device. The software solution we use  meets the most common global industry standards for data erasure, in case you look for a specific one.
  • Free services for people: beneficiaries of free devices are registered and are entitled to free support and repairs.
  • Appropriate usage of devices: we engrave all laptops and smartphones (“digital-inclusion.lu – not for sale”), and ensure replacement with a newer device when a beneficiary returns. This way we want to ensure that devices are not resold and used by the beneficiary.
  • Internal communication opportunities: we provide donation certificates as well as documents on our action that can be used by the company for their CSR report, and for intranet & internet communication. The donations can also be complemented by a collection of private IT devices between employees, letting them participate directly.
  • External communication opportunities: for donations including 20 or more laptops, we can provide social media communication via our page, and/or printed stickers on the devices, naming the donor. The handling is completely covered by Digital Inclusion.
  • Volunteering options for staff: we have experience with employee volunteering, the following has been done successfully in the past with companies that made larger donations of laptops:
    – guided tour of our premises (including the workshop) near Luxembourg-Gare
    – company internal collection of the employees private used e-devices
    – volunteering with an employee team inside Digital Inclusion. This can for example be a hands-on IT workshop for people in need. We provide the audience, communication and an equipped class room.
  • New service: if requested, we can also pick up other IT devices, as a courtesy. These other devices will not be reused nor refurbished in our workshop; instead, we will have them transferred to recycling partners.
  • Insurance: all the devices we give out, including their batteries, are covered by our liability insurance.

Other forms of support: you can sponsor different parts of existing or additional programs, or you can sponsor devices for distribution.

Solidarity Donations

Solidarity donations are equipment donations that directly meet the needs of our beneficiaries. For the past 8 years, demand has consistently exceeded supply, so these donations are exclusively for households in need.

Device Type Minimum requirements Digital Inclusion's current demand (last updated: 04/12/2025)
Laptop Intel Core-i (8th gen or later) or AMD Ryzen (2000 series or later) Urgent demand
Macbook 2017 or newer Urgent demand
Macbook Air 2018 or newer Urgent demand
Macbook Pro 2017 or newer Urgent demand
Smartphones and Tablets iPhone SE 2020, iPhone XR, iPhone XS or newer, Androids 2019 supporting Android 12 or newer. Tablets not older than 6 years Urgent demand

Courtesy Donations

Courtesy Donations consist of equipment that we have in surplus, with far more items available than requested by people in need. For this reason, we also offer these devices to social ASBLs. In some cases, when we receive newer equipment, any excess is sent to our recycling partners. Given constantly high demand for laptops, desktop donations are limited to a maximum 20% of laptop donations (i.e. a maximum of 1 desktop for every 5 laptops). 

Device Type Minimum requirements Digital Inclusion's current demand (last updated: 05/06/2025)
Laptops (supporting Win 10 only) Intel core-i (7th gen or earlier) or AMD Ryzen (1000 series or earlier) Potential demand
iMac 2017 or newer and supporting Ventura minimum Potential demand
Desktop PC Core-i gen8 or later In demand
All-in-one Core-i gen8 or later In demand
Mice Wired mice (USB) Potential demand
Printers A3 scanner / A3 printer & scanner combi
A4 scanner / A4 printer & scanner combi
In demand
Projectors HD-ready (or 1368x768) or full-HD, lamp must be working Potential demand

One-off donations for Digital Inclusion's internal use

Device Type Minimum requirements Digital Inclusion's current demand (last updated on: 05/06/2025)
TV Minimum 50" - we are looking for 1 TV to be used in our new premises Potential demand
TV Stand We are looking for 1 TV stand that can hold a big TV, to be used in our new premises Potential demand
December 2023: Since 2016 our solidarity action has successfully distributed over 7000 computers! We thank the many many people who have contributed to make this happen! Photo: Meet our Team (some of) our employees, external teachers and volunteers, in our workshop. 2022-2023 a staggering 3361 computers delivered !